Warranty and complaints | Skinlight

Warranty and complaints

Guarantee

We care about our products and logically do our best to deliver them to you in top condition. However, it sometimes happens that an order is broken during transport or that something else happens that allows you to make a claim under warranty. From a legal point of view, you are obliged to report this to us within two months after the defect has been confirmed. If the defect falls within the warranty, we will arrange for repair or replacement free of charge.

Complaints

It can always happen that something does not go quite as planned. We recommend that you first make complaints known to us by emailing info@skinlight.nl.